How Zip Works

Eligibility

In order to create a Zip account, you must:

Zip is available on ChicMe for orders between $2 and $1,000.

Frequently Asked Questions

What is Zip?

Zip is a payment platform that gives shoppers the choice to pay for their purchases via 4 simple installments using a credit or debit card. We automatically split your purchase amount into 4 payments, every two weeks.

Are there any fees to use Zip?

Zip is interest free and there are no fees when you follow the repayment schedule. See here for more information.

How do I manage my Zip account?

The easiest way to manage your Zip orders is via our app which you can download for iOS or Android , or via the customer portal .

How do repayments work?

Your first installment of 25% of the purchase price is due at the time of checkout. The remaining three installments will be charged automatically to your card every two weeks. Zip notifies customers with payment reminders via SMS and email before each payment is due.

How do returns and refunds work?

If you return your items, Zip refunds the amount you’ve paid to date and cancels future payments. For partial refunds, scheduled installments are reduced/cancelled first, and then paid installments are refunded.

PLEASE NOTE

If you don’t have sufficient funds available on your payment card or you otherwise do not make your payment when it is due, late fees may apply. See here for more details.

Zip is not available on purchases of gift cards. If you are purchasing gift cards along with Zip eligible products, please make sure you place two separate orders.